WEAll is recruiting: Engagement Lead

Job Description
WEAll Engagement Lead

WE ARE NO LONGER ACCEPTING APPLICATIONS FOR THIS ROLE.
Application deadline closed on:  10th April 2023 at 23:59 UK time

The Engagement Lead role

The Engagement Lead position is a fantastic opportunity for a person that enjoys connecting individuals, communities, organisations and networks around the world, and is interested in working with groups from diverse backgrounds. We are looking for a proactive and highly motivated individual with demonstrable skills of engaging with a broad range of groups and a passion for economic system change. The focus of the role is to take the lead on WEAll’s online community by linking the different areas of WEAll’s strategy and promoting greater connection among the network, actively engaging with WEAll members around the world, and helping to move underrepresented voices from the margins to the centre of  WEAll’s community. 

This position will allow the successful applicant to not only connect with  individuals and organisations around the world with the same values, but to also support in moving from theory to practice by making the ideas needed for economic systems change accessible and actionable. 

WEAll recognises that our network is well represented in the Global North and we are determined to work with communities in other locations. We will need your support by working collaboratively with the Network Co-Leads and the Movements Lead to help us be in service of a truly global network more inclusive. If you believe you would bring greater diversity to our team and the economic systems change movement, we’re particularly keen to hear from you. 

What we are looking for 

WEAll is committed to promoting meaningful connections and opportunities for our Alliance across continents, including online. To achieve this, the WEAll team is currently in the process of rebuilding a unified, self-organising, open, digital community for people to exchange ideas, learn from one another and, and co-create new realities.

The Engagement Lead is a new position envisioned to be the catalyst of this new online community space, supporting the Amplification team to build stronger relationships and provide wider connection and collaboration amongst WEAll members around the world. We are looking for a tech-savvy individual, experienced in social networks, who has a passion for network-building, diverse communities, and economic system change. They will enjoy working in an online environment and get excited about supporting communities of practice. The post holder should enjoy engaging with people and have the ability to moderate online and offline conversations with our community. They must be adaptable, good at self-management, and – due to the nature of our small, flat-structured charity – willing and able to turn their hand to a range of tasks and projects as required. 

Key activities and deliverables

• Working closely with the Network Co-leads in order to co-create engaging spaces and processes that resonate with members and hubs and best meet their needs
• Supporting the organisation and engagement with events led by WEAll or in liaison with WEAll members
• Managing WEAll’s new online community platform by promoting greater connection, trust, collaboration, engagement and awareness among the Alliance
• Actively engaging with WEAll members around the world to understand and amplify examples of their work through additional outputs on social media channels, newsletter, website and press, and proactively spotting opportunities for collaboration and peer-learning (e.g. highlighting conversation threads; tagging members in posts relevant to their expertise). 
• Measuring community member satisfaction periodically through surveys and interviews
• Keeping WEAll’s CRM up to date
• Keeping the online community up to date with WEAll’s the latest developments and initiatives and respond to comments and queries in a timely manner
• Helping to move underrepresented voices from the margins to the centre of WEAll’s online community
• Working closely with active WEAll members to test and improve to WEAll’s new online community platform as needed
• Staying up-to-date with digital technology trends

Skills and Experience

Essential skills

• Ability to engage with a broad range of stakeholders
• Experience working in multicultural environments and/or initiatives
• Mediation and facilitation skills
• Experience managing  large online communities
• Experience working with developers and UX/UI designers
• Fluent in English
• Experience launching community initiatives (e.g. building an online forum, creating an event series and writing an email newsletter)
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
• Excellent verbal communication and writing skills
• Ability to interpret website traffic and online customer engagement metrics
• Attention to detail
• Understanding of and interest in the need for transformation of the economic system

Preferred skills

• Speak other languages 
• Experience working with individuals and groups from diverse backgrounds, including from different cultures and territories 
• Professional experience in a purpose-driven organisation working for behavioural, policy or other positive change
• Understanding of Wellbeing Economy ideas and concepts

Desirable skills

• Facilitation of webinars and workshops
• Hands on experience with social media management
• Experience with user research
• Degree or qualification in relevant subject(s)

Who we are

The Wellbeing Economy Alliance (WEAll) is a collaboration of organisations, governments, movements, thinkers, and changemakers from around the world who are committed to transforming our economic system to deliver social and ecological wellbeing. 

WEAll emerged out a recognition that the economic transformation we seek cannot be brought about by any single entity on its own. It requires collaboration, inspiration, sharing, and especially co-creation. Our aim is not to micro-manage the change. We aim to galvanise and support new “power bases” from the local to the global level, which can illustrate that a different economic system is not only possible but is already under way. 

Our strategy

To date, WEAll has focused on connecting, convening, and amplifying the incredible work happening within the Wellbeing Economy movement. There are many different concepts within the Wellbeing Economy movement, such as circular economy, buen vivir, doughnut economics, business for the common good, community wealth building and many more. Each contributes a vital piece of a new economic narrative and system that recognises that people and the planet are not here to serve the economy, but that the economy is here to serve all of us. 

Central to WEAll’s strategy is the engagement with WEAll members and a wider community working together to transform the economic system. WEAll promotes the ideas of Wellbeing Economies globally through great communications, the amplification of members’ work through public engagement, while creating radiating circles of influence and building the powerbases to drive transformational change. 

What the WEAll global team offers

An opportunity to work with a passionate team committed to accelerating economic system change. A team that holds fast to a set of dedicated values: Togetherness, Care, Trust, Equality, and Passion, through a flat organisational structure. This is WEAll’s core ‘amplification’ (Amp) team. 

WEAll recently became an accredited Living Wage Employer in the UK, and Ontario, Canada, reflecting our commitment and responsibility towards our team. In addition, we worked with relevant organisations across the other locations where we operate to ensure we meet the requirements, regardless of the accreditation process. 

Start date: 8th May or as soon as possible
Remuneration:  39,000-44,000 GBP per annum (dependent on experience and the cost-of-living in the country of residence) 

Hours of work: The nature of this role is that flexibility in hours is required. For example, there will be some evening work, and need to accommodate meetings with other time zones, plus travel occasionally. Equally, WEAll offers flexibility. As WEAll has transitioned to a four-day working week, the contracted hours will be 32 hours per week, which can be worked on a flexible basis. Please note that WEAll does not officially operate on Fridays. Note that this is not pro-rata, but rather 32 hours for the advertised remuneration. 

Location: Our team is global and we very much encourage and welcome applications from anywhere in the world (working from home). We support and provide an additional remuneration for team members to work in co-working spaces. 

Application Process

We are working to reduce unconscious bias in our recruitment processes and increase diversity of all kinds in our team. With this goal in mind, we will be conducting an anonymised application process, where the names and personal details of applicants will not be shared with the panel who will be assessing and shortlisting applications.

As part of this process, in lieu of a traditional CV and Cover Letter, we are asking applicants to answer four questions to help us gain a better understanding of your relevant skills, motivation, and proposed approach to this role.

Please fill out this application form with your answers to the following questions by Monday 10th April at 23:59 UK time: 

1. Can you provide an example demonstrating your ability to manage an online community?
2. Can you share an example of a time when you had to develop an engagement plan to get a large and diverse audience to take some sort of action?
3. Why are you interested in economic systems change? What experiences led you to the Wellbeing Economy movement? 
4. Can you share an example of a time when you had to deal with interpersonal conflict or a challenging situation within a community/network of practice and how you went about addressing the issue?
5. Can you share an example that demonstrates your understanding of diversity and inclusion and how you are committed to build on these values through your work? 

Note: WEAll is simultaneously recruiting for a Communications Lead role (job description can be found here).  If you want to be considered for this role as well, please complete the relevant questions and indicate which role would be your first choice. 

If you have any questions or if you feel you could succeed in this role but don’t have all the characteristics we’re looking for, please get in touch with Anna Chrysopoulou, Operations Lead, on anna@weall.org